The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Copyright
• All content appearing on this Web site is the property of:
  
  Hammond Design
  http://www.karlhammonddesign.com
  As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: all materials copyright protected by Hammond Design unless stated



• Privacy Policy
• General Karl Hammond Design respects the privacy of every individual who visits our Web site or responds to our interactive advertisements. This privacy policy outlines the information Karl Hammond Design will collect and how we will use that information. This statement also will instruct you on what to do if you do not want your personal information collected or shared when you visit Karl Hammond Design Web site or respond to our advertisements. Individually Identifiable Information Karl Hammond Design will not collect any individually identifiable information about you such as your name, address, telephone number, or email address unless you provide it to us voluntarily. If you do not want your individually identifiable information collected, please do not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at the e-mail address or phone number listed at the bottom of this policy. We will use delete your information from our existing files. When you do provide us with individually identifiable information, we may use that information in the following ways unless stated otherwise: we may store and process it to better understand your needs and how we can improve our products and services; we may use it to contact you; and we may provide it to third parties. Children Karl Hammond Design has no intention of collecting any individually identifiable information such as name, address, telephone number, or e-mail address from individuals under the age of 13. Where appropriate, Karl Hammond Design will specifically instruct children not to submit such information on our Web site or in response to advertisements. If a child has provided us with individually identifiable information, that child's parent or guardian should contact us at the e-mail address or phone number listed at the bottom of this policy if they would like this information deleted from our records. Non-Individually Identifiable Information Collected Automatically In some cases, we may collect information about you that is not individually identifiable. Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using and the domain name of the Web site from which you linked to our site or advertisement. Information We May Place Automatically On Your Computer's Hard Drive When you view one of our Web sites or advertisements, we may store some information on your computer. This information will be in the form of a "cookie" or similar file and will help us in many ways. For example, cookies allow us to tailor a Web site or advertisement to better match your interests and preferences. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Whom to Contact If you have submitted individually identifiable information through a Karl Hammond Design Web site or interactive advertisement and would like that information deleted from our records, please contact us at [Hammond Design e-mail address] or call us at [Hammond Design phone number]. We will delete this information from our existing files.



• Shipping & Delivery
• At this time, Hammond Design will ship all mouthpiece orders within 7-10 business days unless a custom option such as gold has been selected. Shipping will be by USPS Priority unless otherwise specified. Additionally, The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



• Return Policy
• Hammond Design does NOT offer a return policy for merchandise purchased on this website. Due to the fact that the purchase of the product is predetermined, Hammond Design will NOT accept returns on product directly from the factory. If you wish to have a trial period, please contact an authorized Hammond Design reseller.